Use more than one contact
Include the owner, a local backup person, the regular veterinarian and the nearest appropriate emergency clinic. Confirm phone numbers before every booking.
EMERGENCY INFORMATION
Keep owner contacts, veterinarian details, emergency clinic information, authorization preferences and essential pet medical notes in one place.
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Include the owner, a local backup person, the regular veterinarian and the nearest appropriate emergency clinic. Confirm phone numbers before every booking.
Document preferred clinics, transportation instructions, spending or authorization expectations and who can make decisions if the owner is unreachable.
The sitter should be able to reach emergency information quickly without searching through a long intake packet. Store a current copy securely and respect client privacy.
COMMON QUESTIONS
Keep a secure digital or printed copy where the assigned sitter can reach it quickly, while limiting access to people who need it.
Confirm them before each booking and whenever the owner, veterinarian, clinic or local backup changes.
No. Ask the client and veterinarian what authorization documentation is appropriate in your location.
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The paid pack contains eight documents: client and pet intake, price sheet, care instructions, visit report, emergency card, welcome guide, home access log and policies. The 50 resource pages are free guides; they are not 50 downloadable templates.