Match the policy to the booking
A single drop-in and a ten-day holiday booking do not create the same scheduling risk. Define notice periods and retained amounts in proportion to the time reserved.
BUSINESS POLICY GUIDE
Pet Sitting Cancellation Policy Template
Write a fair pet sitting cancellation policy covering deposits, notice periods, holiday bookings, early returns and exceptional circumstances.
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Address peak dates separately
Holiday and high-demand bookings are harder to replace. Explain any non-refundable deposit or longer cancellation window before accepting payment.
Explain changes, not only cancellations
Cover shortened trips, delayed departures, early returns and partial cancellations. State how credits or refunds are calculated instead of deciding under pressure.
COMMON QUESTIONS
Practical answers.
What is a reasonable cancellation window?
It depends on demand, service type and local practice. Choose a window you can apply consistently and disclose it before confirmation.
Should the policy offer credits?
Credits can provide flexibility, but define their expiry and whether they apply during peak dates.
Can I change the policy after a client books?
Apply the terms accepted for that booking unless both parties agree to a change. Give advance notice of future policy updates.
What can I try free, and what does $29 include?
Reading this guide and personalizing the partial document previews are free. A one-time $29 payment unlocks the complete eight-document pack as printable PDFs. There is no subscription.
Can I export every resource on this website?
The paid pack contains eight documents: client and pet intake, price sheet, care instructions, visit report, emergency card, welcome guide, home access log and policies. The 50 resource pages are free guides; they are not 50 downloadable templates.